Privacy Policy & SMS Terms and Conditions
Effective Date: June 8, 2026
Option Companion Care respects your privacy and is committed to protecting your personal information.
SMS Privacy Disclosure
Phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
Privacy Policy
Information We Collect
We may collect your name, phone number, email address, mailing address, service information, appointment details, billing-related information, and any information you voluntarily provide through forms, phone calls, emails, or our website.
How We Use Your Information
We may use your information to coordinate services, schedule caregiver visits, send reminders, provide service updates, respond to questions, process billing, improve our services, and meet legal or regulatory requirements.
Sharing of Information
Option Companion Care does not sell, rent, or trade personal information.
We may share information only when necessary with trusted service providers who help us operate our business, when required by law, to protect safety or legal rights, or with your consent.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
SMS Terms and Conditions
Consent to Receive SMS Messages
By providing your phone number and opting in, you agree to receive SMS text messages from Option Companion Care regarding caregiver services, appointment reminders, scheduling updates, billing notifications, and important service communications.
Consent to receive SMS messages is not a condition of receiving services.
Types of SMS Messages
You may receive messages related to:
- Appointment reminders
- Caregiver scheduling updates
- Service coordination
- Billing notifications
- Important service updates
Example message:
“Hello, this is Option Companion Care. This is a reminder of your scheduled caregiver visit on June 10, 2026 at 9:00 AM. Reply STOP to opt out or HELP for assistance.”
Message Frequency
Message frequency may vary based on your services. You may receive up to 2–4 messages per month, with additional messages as needed for service coordination.
Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-In Methods
You may opt in by completing an online form, signing a paper consent form, verbally providing consent during intake, or requesting SMS communication directly.
Opt-Out Method
You may opt out at any time by replying STOP to any SMS message.
After opting out, you will no longer receive SMS messages unless you provide new consent.
Help and Support
Reply HELP to any SMS message for assistance.
You may also contact us directly:
Option Companion Care
Phone: (610) 885-0400
Email: info@optioncompanioncare.com
Website: www.optioncompanioncare.com
Standard SMS Disclosures
Message and data rates may apply. Message frequency may vary. Reply STOP to unsubscribe. Reply HELP for assistance. Consent is not a condition of receiving services.
HIPAA and Confidentiality
Option Companion Care values the privacy and confidentiality of the individuals and families we serve. We maintain administrative, physical, and technical safeguards designed to help protect personal information and any protected health information we receive, use, or disclose as required by applicable law.
When applicable, Option Companion Care follows the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.
Please do not submit sensitive medical information through our website forms unless specifically requested by an authorized representative of Option Companion Care. Information submitted through this website is not intended for emergency communications or medical advice.