Option Companion Care

Privacy Policy & SMS Terms and Conditions

Last Updated: February 2026

Privacy Policy

SMS Communications

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

1. Types of Personal Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment and service-related information

  • Information voluntarily submitted through website forms, phone calls, or emails

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries and schedule services

  • Provide appointment reminders and follow-up communications

  • Communicate important service-related updates

  • Improve our services and internal operations

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent personal information.

Information may be shared only:

  • With trusted service providers who assist in delivering services (e.g., communication platforms), strictly for operational purposes

  • When required by law or legal process

  • With your explicit consent

4. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access or disclosure.

5. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

SMS Terms & Conditions

1. Consent to Receive SMS Messages

By providing your phone number and opting in, you consent to receive conversational and customer care SMS messages from Option Companion Care.
Phone numbers obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Messages

With your consent, you may receive SMS messages related to:

  • Appointment reminders

  • Client or caregiver follow-ups

  • Billing-related notifications

  • Service updates or policy-related communications

Example:
“Hello, this is a reminder from Option Companion Care regarding your upcoming appointment. Reply STOP to opt out at any time.”

3. Message Frequency

Message frequency may vary depending on your interaction with our services.
You may receive up to 2 messages per week, depending on service needs.

4. Fees

Standard message and data rates may apply based on your mobile carrier’s plan.

5. Opt-In Methods

You may opt in to receive SMS messages by:

  • Checking the optional SMS consent box on our website forms

  • Signing a written consent form

SMS consent is not required to submit a form or receive services.

6. Opt-Out Method

You may opt out of SMS messages at any time by replying STOP to any message.
You may also contact us directly to request removal from our SMS list.

7. Help & Support

For assistance, reply HELP to any SMS message, or contact us at:

Phone: 610-885-0400
Website: https://optioncompanioncare.com

8. Standard Messaging Disclosures

  • Message and data rates may apply

  • Message frequency may vary

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Website Information

Website: https://optioncompanioncare.com

We are committed to protecting your privacy and maintaining the confidentiality of your personal information.